Standard UK Shipping
Our standard despatch time is within two to three working days of the payment clearing. Delivery times vary by region, but are typically within 2-5 working days.
The courier service will depend on the product ordered, but our couriers include Royal Mail, City Link, Yodel and Nightfreight. We work closely with our courier services to ensure that your packages arrive in the timeframe specified.
Premium Delivery Services
We can provide premium delivery within the Mainland UK (excluding Scottish Highlands) at the following rates:
|Next Working Day||£12.95|
|Before 9:00AM (Monday - Friday)||£19.95|
|Before 10:00AM (Monday - Friday)||£16.95|
|Before 12 Noon (Monday - Friday)||£14.95|
If you would like to use our premium delivery service, please call our sales team on 0845 375 1774 to arrange the order and delivery.
Please Note: During the bank holiday season, there may be a delay in your delivery due to the large number of items travelling through the delivery system. While we and our courier services will endeavour to deliver in the timescales agreed to, we cannot be held responsible or liable in the event of any delays.
We request that, when submitting your order, you provide a contact telephone number which can be used by the courier if they have difficulty in locating you when attempting to delivery.
We will notify you via email or telephone when to expect delivery. This notice will be only the date, as we are unable to provide a specified time. If it is necessary for the courier to attempt delivery a second time, they will leave a card for you to contact them to rearrange the delivery. If a third delivery attempt is required, the cost of delivery will be charged directly to you at an additional £5.00. If delivery is still unsuccessful, then the product will be returned to us. We will then charge you the normal delivery rate for re-delivery, plus an additional £10.00 for the cost of return to Holcros Ltd.
We ship to most European countries via DHL or Royal Mail. Pricing varies by region, and the size and weight of your order. The shipping cost will be displaying in the order basket prior to you checking out.
Delivery times vary by region, but are typically within 2-5 working days.
If items are shipped via DHL, it can only be shipped to a home or business address. DHL does not ship to post offices.